How We Can Help You

Tech Stack

It’s a very simple question about a very complex problem. 

If you’re a new association or membership-driven brand looking to harness community, that question is challenging enough. 

But if you’re an existing membership organization with legacy systems for tracking members and donations, this is likely one of the most pressing issues that you need to address.

Congruity Works is here to help.

We specialize in using Drupal as a connection layer to surface data to members, donor and staff.

Integration

The building blocks of your technology stack (membership database, email platform, event management tool, website, etc.) need to work together to help you keep the members you have and grow membership overall.

Our customers want – and we help them build – efficient and more manageable membership technology systems, where components can talk to each other and management can monitor performance of their marketing plans via integrated dashboards. 

We build systems that have the potential to access everything from an individual’s membership status, level of support, app subscription status, historical notes to event attendance histories. 

Regardless of your particular revenue streams or platforms, we can integrate them.

Our team has deep expertise in Google Analytics, Facebook Insights, MailChimp, Stripe, Recurly, Zoom and other related systems.

Staff Education & Support

When systems are efficient, people end up doing more work that delivers results — and less busy work.

Our best-in-class systems approach allows our clients' staff to be more productive, reduce the amount of time spent on manual tasks and free up time to focus on supporting growth.

A core part of our business is training your staff on how to use the tools we’ve created together. And because you can’t always predict when complicated questions will arise, we’re also available to offer ongoing support via your preferred communication channel from old fashioned phone calls to Slack. We also offer optional ongoing weekly check ins.

We’re here to build and maintain systems and support the people using them.

Expertise | Tech support, Staff development, Project management, Meeting facilitation

 

Data Management

Does every person at your organization have access to clear, accurate data? If any of your teams currently have isolated data insights—either in an individual record or as an aggregate trend—you’re missing an opportunity to make meaningful connections with your audience. Our goal is to understand how your customer and reader records are built and maintained, so that we can offer your team a seamless data management experience. We’re experts in Customer Relationship Management software (CRMs) like SalesForce, RedHen, Engaging Networks and Bloomerang, and we specialize in solving complex data management issues.

Don’t let your data get stuck on your website, in your database, or in your email management system. When it comes to relationships, there’s way, way too much at stake.

Expertise | Salesforce, RedHen CRM, Bloomerang, Engaging Networks

Our Recent Work

For nearly a decade we have maintained the Drupal site the National Catholic Reporter's. We built an email renewal system that follows up with their subscribers when its time to renew and provided deep integration with their Salesforce instance and fulfillment database. We make it easy for new subscribers to purchase or give gift subscriptions as well as for existing subscribers to manage their subscriptions and add recurring donations.

We built a web and database system for The Tyee. The system serves their membership program, Tyee Builders, by providing both efficient staff management and member access. The portal (built with Drupal) connects with MailChimp, for email subscriptions. We built a Salesforce instance for them that is fully integrated with the portal.

Fountain House is a nonprofit organization in New York City that works with and advocates for men and women with mental illness. We spent the Fall and Winter of 2014/15 working together with the HelpsGood agency to redesign their website, along with those of its various campuses and programs.

Women Win asked us to migrate 7 separate websites from their old Content Management System (CMS) to Drupal. We ported over their old design and worked with them to use Drupal views to give them more versatility in the display of their content. We also worked to integrate their site with Salesforce.

"Congruity Works helped us think through what our tech needs were in both detailed and big picture scenarios. From there, they delivered solutions that really took advantage of the technology available to exceed our expectations for design and functionality."

- Kate Lesniak

Get To Know Us

Tim Nafziger

Tim began building websites in 1999 and has been working with Drupal since 2004. He's worked with businesses, non-profits, and individuals to use open source tools to reach their audience. He also has 6 years in non profit fundraising, outreach and administration. Drawing on this experience, he works with nonprofits to develop strategies to help constituents climb the engagement ladder.

Tim is also a photographer.

Nathan Eanes

Nathan has been developing and designing on the web for over 10 years and has specialized in Drupal since 2009. As founder of a previous business and developer at Jackson River, he has worked on a wide variety of projects, including e-commerce websites and enterprise-level nonprofit fundraising platforms, and through this he has gained deep experience in programming, visual design, strategy, and creative thinking.

Nathan is a long-time entrepreneur, and has been in business, in one form or another, since middle school.

You can find Nathan on LinkedIn here.

Leslie Martin

Leslie has over 20 years of experience working with databases, back end systems and web development. She has worked with a broad spectrum of web frameworks and systems but has specialized in Drupal since 2006.

Leslie holds a master's degree in business education and currently prepares future web developers by working as an adjunct professor for the web development certificate program at her local community college.

 

 

 

 

 

Heidi Thompson

Heidi is an organizer, marketer and publishing executive with 25 years of experience helping nonprofits leverage the science of marketing to build audiences, cultivate donors, and win campaigns. She was the publisher and CEO of Religion News Service and served as the vice president for marketing and publisher of Sojourners magazine. Her organizing experience includes positions with the faith-based PICO National Network, MoveOn, consulting with the Mahoning Valley Organizing Collaborative in her hometown of Warren, Ohio, and volunteering in an ongoing tenants rights struggle in her Columbia Heights neighborhood of Washington, D.C. A tech-inclined and data-driven marketer, she specializes in email, website and social media marketing, with a focus on building digital programs that draw users from being spectators to financial supporters. Heidi has a B.S. in Journalism from the E.W. Scripps School at Ohio University and an M.S. in Integrated Marketing Communication from the Medill School of Journalism at Northwestern University.

Linda “Quiqui” Quiquivix

Quiqui has been developing and designing websites since 1999 and has a background in graphic design, web content production, information architecture, and web accessibility. She has worked in technical support and education at Viacom and as a technical editor and writer at LinkedIn/Microsoft. Quiqui is daughter of Oxnard, California’s undocumented community, where she is an organizer and popular educator in areas of racial and social justice. She holds a doctorate in geography from the University of North Carolina at Chapel Hill.